Privacy Policy

Lyte Psychiatry ("we," "us," or "our") is committed to protecting your privacy and the confidentiality of your health information. This Privacy Policy describes how we collect, use, share, and safeguard information when you visit our website at lytepsych.com or use our services.

1. Information We Collect

We may collect the following categories of information:

• Contact information: name, email address, phone number, mailing address.
• Appointment data: scheduling requests, insurance information, and intake forms.
• Usage data: IP address, browser type, pages visited, referring URLs, and device identifiers collected through cookies and analytics tools.
• Protected Health Information (PHI): clinical and health information collected as part of your care, governed by our HIPAA Notice of Privacy Practices.

2. How We Use Your Information

We use the information we collect to:

• Schedule and coordinate psychiatric appointments and telehealth visits.
• Process insurance claims and billing.
• Communicate with you about your care, appointment reminders, and follow-ups.
• Improve our website experience and marketing effectiveness through analytics.
• Comply with legal, regulatory, and licensing requirements.

3. HIPAA and Protected Health Information

As a covered healthcare entity, Lyte Psychiatry complies with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is used and disclosed only as permitted by HIPAA and as described in our separately provided Notice of Privacy Practices, which is available at our office and upon request. We do not sell your PHI to third parties.

4. Sharing Your Information

We do not sell your personal information. We may share information with:

• Healthcare providers and care team members involved in your treatment.
• Insurance companies and billing services for payment processing.
• Technology service providers (e.g., electronic health record systems, scheduling platforms) under Business Associate Agreements (BAAs) as required by HIPAA.
• Legal authorities when required by law, court order, or to protect safety.

5. Cookies and Analytics

Our website uses cookies and similar technologies, including Google Analytics and Google Tag Manager, to understand how visitors interact with our site. This data is aggregated and does not identify you personally. You may disable cookies through your browser settings; note that some site features may not function correctly if cookies are disabled.

6. Data Retention

We retain medical records for the minimum period required by Texas state law (generally 10 years for adults, or until a minor turns 21, whichever is later). Non-clinical website usage data is retained for up to 26 months in accordance with Google Analytics default settings.

7. Security

We implement administrative, physical, and technical safeguards to protect your information, including encrypted data transmission (TLS), access controls, and regular security reviews. No method of transmission over the internet is 100% secure; if you have reason to believe your information has been compromised, contact us immediately.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access a copy of your personal information or health records.
• Request correction of inaccurate information.
• Request restriction of certain uses or disclosures of your PHI.
• Receive an accounting of disclosures of your PHI.
• Opt out of marketing communications at any time by emailing us.

To exercise any of these rights, please contact us at info@lytepsych.com.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Third-Party Links

Our website may contain links to external sites (e.g., NIMH, APA, SAMHSA) for informational purposes. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: