Identify the employee-benefit route
UT Austin describes EAP counseling for UT Select insurance-benefits-eligible staff, faculty, adult dependents and retirees. If your status is uncertain, ask EAP to confirm it before choosing a form. The student CMHC route is a separate starting point; being on campus does not identify which benefit applies.
For a graduate employee, recently retired employee or adult dependent, describe that relationship in the initial administrative inquiry. Ask, “Which intake category should I use?” Keep your answer with the appointment details so you do not complete several similar forms while waiting for clarification.
Request the appointment before completing intake
The counseling page directs readers to contact EAP first and complete the client information and telecounseling consent forms after confirmation. It asks requesters to identify their preference for an in-person or virtual visit and any counselor preference. Use the current page for the contact route.
Offer a few realistic appointment windows and explain any practical access issue, such as difficulty completing online paperwork. Ask which forms are required for your visit format and whether any previous intake needs updating. A downloaded form alone is not evidence that the service has booked an appointment.
Use the category that matches the purpose
The page lists employee and nonemployee intake options, with Spanish-language materials, and separate manager-consultation forms. If you are a manager requesting your own counseling, make that purpose clear; a consultation about supervising someone else is a different request.
Before submitting, check the intended recipient, appointment category and required signatures. Read the linked privacy and confidentiality notices, and ask EAP to explain any term you do not understand. Keep health details in the intake channel EAP identifies rather than adding them to a general workplace scheduling conversation.
Prepare a referral request if you need another provider
UT’s referral page allows people to request community-provider information or discuss referral options in an EAP appointment. It suggests describing the concern or specialty sought, practical location preferences and other relevant preferences.
Turn that into a short search brief: the service you want to arrange, workable visit times, intended payment route and any access need you want the office to consider. Ask who contacts the recommended practice and what happens if it cannot see you. Confirm network status and appointment terms directly; an EAP recommendation does not complete the outside practice’s intake.
Your next-step checklist
- Confirm the employee, adult-dependent or retiree route with EAP.
- Request the visit and wait for confirmation instructions.
- Choose the applicable employee, nonemployee or manager forms.
- Read the current privacy notices and ask unresolved questions.
- If referred elsewhere, keep a separate outside-provider booking record.
Keep personal, insurance and medical information in the appropriate organization’s approved secure channel.
Common questions
Should I use a manager form because I supervise staff?
Choose according to the purpose of the appointment. Tell EAP whether you want personal counseling or a management consultation, and ask it to identify the correct paperwork.
Can I use the student campus guide for employee EAP paperwork?
The campus guide describes student services. Use the employee EAP page for this benefit and ask EAP to clarify any overlapping student and employee status.
Sources and verification
The sources below support the administrative information in this guide. Follow the responsible organization’s current instructions when requirements, forms or contact routes change.
- UT Austin EAP Counseling and Consultations — checked .
- UT Austin EAP Referrals and Resources — checked .